Description: The Security Professional (Armed) is responsible for providing protective services to the healthcare facility, patients, visitors, and staff in a courteous, friendly and professional manner.
Scope of Work: The primary responsibility is to deter crime and provide order and control during the shift within the boundaries of the assigned post. This Security Professional patrols the facility or stands a post as instructed and serves as a general security presence and visible deterrent to crime and client rule infractions; detects suspicious activities; watches for criminal acts or client rule infractions at or near assigned post. This position responds to all incidents as dispatched providing assistance as needed, protecting personnel and property within reason and securing the incident scene until properly relieved. This position conducts initial investigation of incidents, and is responsible for completing all appropriate reports and forms.
In the event of the commission of a crime or disorder, this person is responsible for alerting the Shift Supervisor and higher authorities, responding to the incident and providing assistance as needed, protecting personnel and property within reason and securing the incident scene until properly relieved.
This position responds to unusual or emergency situations using the appropriate escalation of force level up to and including armed response by following established protocol(s).
- Must be at least 21 years of age
- Education and Experience:
- Meet Allied Universal Security Services hiring qualifications
- Extensive experience in security or law enforcement or equivalent required. Experience in security in a healthcare facility preferred. A minimum of 2 years' experience in armed security is preferred. Military or law enforcement background is preferred.
- Applicants with at least four (4) years military service (honorable conditions only) will weigh in the favor of applicants with similar experience.
- Working knowledge of local, state and federal requirements for a contracted security force in a healthcare environment.
- Working knowledge of applicable accreditation standards and regulations impacting security programs in a healthcare environment to include: CMS, TJC, HIPAA, EMTALA, OSHA, and NFPA.
- Ability to analyze problems, determine root causes, and identify and determine results oriented solutions.
- Good interpersonal and communications skills (verbal and written), to effectively communicate with patients, patient families, staff members and executives; and documenting of incidents.
- Ability to handle typical and crisis situations efficiently and effectively.
- Ability to employ firearms and less lethal weapons to protect yourself and others.
- Demonstrated ability to safely and responsibly carry, store, and maintain firearms, less lethal weapons, and other assigned equipment.
- Demonstrated ability to gain and maintain appropriate state and local firearms permits and licenses.
- Demonstrated ability to participate in and pass firearms and less lethal weapon training and qualification courses without restrictions.
- Competency Requirements: Armed Security Professionals are required to pass initial and annual competency evaluations consisting of the following topics:
- South Carolina SLED Armed Certification
- Health Insurance Portability and Accountability Act (HIPAA)
- Bloodborne Pathogen/Infection Control
- Emergency Medical Treatment and Active Labor Act (EMTALA)
- Use of Force
- Clinical Restraint Usage
- Use of Handcuffs and less than lethal force options
- Client required courses
- Security Incident Response Procedures
- CPR/Basic First Aid (required every two years)
- Additional Training Requirements: Must successfully complete the following training courses. An * denotes annual requirements.
- Healthcare Essentials
- Certified Healthcare Security Professional
- Client Orientation
- Security Department Orientation and Training Academy
- Background Check Requirements:
- Must be able to pass a criminal background check to meet Allied Universal standards
- Must be able to pass a motor vehicle check with not more than three (3) moving violations within the past year
- Health Screen Requirements: The following health screens must be completed prior to being assigned to a post. An * denotes annual requirements.
- TB Screen *
- Hepatitis B series vaccine or signed declination statement
- N-95 Fit Test *
- Flu Shot *
- 10 panel drug screen
- License and Credential Requirements:
- Ability to achieve and maintain South Carolina SLED licensing requirements (armed)
- License to operate a motor vehicle in the state of South Carolina with less than 3 moving violations within a year.
- Ability to work in a team-oriented environment and work independently.
- Ability to maintain satisfactory attendance and punctuality standards.
- Neat and professional appearance in accordance with set standards.
- Ability to provide quality customer service with a friendly and professional demeanor.
- Ability to make decisions and handle situations effectively.
Minimum Physical Requirements:
With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly; occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain; frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. In addition:
- Must be able to identify the following colors: red, green, pink and blue
- Must maintain a level of physical and emotional health to cope with periods of high stress and working hours that may extend beyond the standard work week.
- Cognitive abilities must be unimpaired to deal with the intellectual demands of the position.
- Ability to use PPE and adaptive equipment where work requires protective equipment and close visual and auditory attention to detail.
- Movement around the building will be necessary to monitor personnel, the condition of facilities and equipment, and response to emergent situations and events.
- Moderate physical effort required to physically restrain patients, respond to emergencies on upper floors without the use of an elevator, assist in patient evacuations, and respond to other emergency and non-emergency situations.
On a regular basis this position will be required to:
- Routinely change work areas on client property via foot or vehicle during all environmental conditions.
- Interact with patients, employees, visitors, physicians, and the general public during normal and emotionally charged situations.
- Work both independently and in team situations.
- Defuse potentially violent situations with verbal or physical skills.
- Assist in restraining patients in support of clinical needs.
- Work multiple tasks simultaneously.
- Work with material which may be hazardous.
- Must have ability to cope well under emergency and stressful situations while making sound decisions and recommendations to physicians, nursing and professional staff relative to issues involving safety and security.