Allied Universal® is hiring a Security Professional - Receptionist
NOW HIRING: SECURITY PROFESSIONAL/FRONT DESK SECURITY OFFICER
Position: Senior Receptionist / Security Officer
Employment Type: Full-Time
Department: Front Office / Security
Experience Level: Professional
Pay Rate: $21.50 an hour
Schedule: Monday - Friday
Shift: 8:00AM-5:00PM
Position Overview
We are seeking a highly professional, dependable, and experienced Front Desk Security Officer to serve as the first point of contact for a valued client. This position requires an active Arizona Guard Card License as a condition of employment and have experience or the ability to manage visitor registration, employee and visitor badging, credential issuance, access control, and lobby security procedures.
The ideal candidate is a polished, professional, customer-service-oriented security professional who understands the importance of creating a welcoming, organized, and secure corporate lobby environment. This individual will possess a strong combination of front desk reception experience, security awareness, administrative capabilities, and exceptional interpersonal skills.
The ideal candidate will demonstrate:
- Professional Presence: Maintains a polished appearance, professional demeanor, and executive-level customer service when interacting with clients, employees, visitors, and executives.
- Security Awareness: Demonstrates sound judgment, attention to detail, and the ability to recognize and appropriately respond to security concerns.
- Badging & Credentialing: Proficient in issuing visitor badges, managing access credentials, verifying identification, maintaining credential records, and following established access control procedures.
- Reception & Visitor Management: Effectively manages lobby operations, greets and assists visitors, coordinates arrivals, and ensures a positive first impression.
- Communication Skills: Communicates clearly, professionally, and confidently while maintaining discretion and confidentiality.
- Administrative Proficiency: Demonstrates strong computer skills, including Microsoft Office, Excel, data entry, reporting, recordkeeping, and administrative documentation.
- Dependability & Accountability: Consistently demonstrates reliability, punctuality, initiative, and the ability to work independently with minimal supervision.
- Multitasking & Organization: Effectively balances reception duties, credentialing responsibilities, visitor management, and security-related tasks in a fast-paced professional environment.
Key Responsibilities
Front Desk & Administrative Management
- Serve as the primary point of contact for visitors, clients, employees, and executives.
- Welcome and professionally assist all incoming guests.
- Manage incoming calls, emails, inquiries, and appointment scheduling.
- Maintain visitor logs, appointment records, and front-office documentation.
- Coordinate guest arrivals, departures, and visitor access.
- Maintain an organized, professional, and welcoming reception area.
- Handle confidential information with discretion and professionalism.
- Additional responsibilities may be required as needed.
Security & Access Control
- Maintain a secure front entrance and monitor visitor access.
- Verify visitor identities and credentials in accordance with company procedures.
- Monitor surveillance systems and report suspicious activity.
- Enforce established visitor and facility security protocols.
- Potentially respond appropriately to security concerns, disturbances, and emergencies.
- Maintain accurate incident reports and security documentation.
- Coordinate with security personnel, management, and emergency responders when necessary.
Professional Standards & Leadership
- Represent the organization with a high level of professionalism.
- Demonstrate excellent judgment, discretion, and problem-solving abilities.
- Maintain confidentiality regarding company operations, personnel, and visitors.
- Communicate effectively with leadership, staff, clients, and vendors.
- Remain calm, attentive, and professional in high-pressure situations.
- Demonstrate multi-tasking abilities in a fast-paced environment
Required Qualifications
- Valid and current AZ Security Guard License
- Previous experience in reception, executive administration, security, or customer service.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and exceptional interpersonal skills.
- Ability to exercise sound judgment and maintain confidentiality.
- Intermediate computer proficiency, including email, scheduling, Microsoft Suite, and recordkeeping.
- Ability to remain alert and attentive throughout assigned shifts.
- Reliable transportation and dependable attendance. (Overtime may be required but is not guaranteed)
Preferred Qualifications
- Valid and current AZ Security Guard License.
- Executive receptionist or corporate front-desk experience.
- Experience with access control and visitor management systems.
- Security monitoring and incident reporting experience.
- CPR, First Aid, or AED certification.
- Experience working in corporate offices, healthcare facilities, luxury properties, or professional environments.
Ideal Candidate
We are looking for someone who is:
- Highly professional and polished.
- Confident, courteous, and approachable.
- Security-conscious and detail-oriented.
- Dependable, punctual, and responsible.
- Discreet when handling sensitive matters.
- Capable of balancing exceptional hospitality with firm security standards.
Compensation & Benefits
Compensation will be based on experience and qualifications. Additional benefits and advancement opportunities may be available.