Pay Rate: $27.81 / Hour paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance
Minimum 1 plus years of Security experience Or prior Law Enforcement or Military experience required
Candidates MUST have a valid driver's license with at least one year of driving history
Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry
Key Responsibilities & Required Experience
The Shift Supervisor SOC Operator is responsible for monitoring, analyzing, documenting, and responding to security and operational events across multiple locations. Candidates should be comfortable working in a technology-driven environment and demonstrate strong critical thinking, communication, and incident management skills.
Primary Responsibilities Include:
- Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions.
- Utilize Milestone Video Management System (VMS) to review, monitor, and collect video evidence supporting investigations and security incidents across a network of 1,000+ cameras.
- Manage and respond to incidents through various ticketing systems, ensuring timely, accurate documentation and closure. Experience with ServiceNow is preferred.
- Create, distribute, and manage emergency and operational communications using mass notification platforms, such as AlertMedia or Everbridge.
- Administer the Traka Key Management System, including profile creation, access-level assignments, and key accountability functions.
- Generate and maintain incident reports and asset information using Fusion/Salesforce platforms.
- Monitor intelligence feeds through Dataminr, evaluate emerging threats, and escalate incidents in accordance with established procedures.
- Maintain detailed incident documentation and provide timely communications to internal stakeholders and client personnel.
- Demonstrate strong situational awareness, multitasking abilities, and decision-making skills in a 24/7 operations environment.
Available Shifts
Shift Supervisor RSOC 1st Shift
Preferred Qualifications