Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Visitor Reception in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will serve as a welcoming, professional presence while monitoring access, assisting visitors, and communicating with staff and guests. You will help maintain a secure environment by observing activity, reporting concerns, and providing exceptional customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service at the front desk of a financial institution by following site-specific procedures, access-control protocols, and security-related policies.
• Greet, screen, and direct employees, visitors, contractors, and deliveries while maintaining accurate visitor logs and issuing appropriate credentials.
• Monitor entry points, alarms, cameras, and other security-related systems from the front desk, reporting unusual activity or access concerns according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner; contact appropriate personnel and emergency responders when needed.
• Support a professional lobby environment by answering questions, communicating clearly with building stakeholders, and helping to deter unauthorized access.

Minimum Requirements:

• At least one year of security-related experience is required.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.