Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Security Clearance Dispatch Analyst in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will monitor alarm activity, coordinate responses to security-related incidents, communicate with personnel and emergency services, and maintain accurate records. Using strong customer service and computer skills, you will help support a controlled environment while delivering through teamwork, reliability, innovation, and integrity. Join Allied Universal and play a meaningful role in protecting critical operations.

Position Type: Full Time

Pay Rate: $28.58 / Hour

Job Schedule:

As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process.  If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

• Access Control/Badge Experience (B201)
  Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing employee access badges.

• Alarm Panel Experience (B202)
  Candidates must demonstrate experience with alarm panel systems. This includes knowledge of alarm activation, deactivation, and troubleshooting procedures.

• Comfortable Using Computer or Tablet (B204)
  Candidates should be proficient in using computers or tablets for daily tasks. This includes familiarity with basic software applications, email communication, and data entry.

• CPR Certification (B205)
  Candidates must possess a valid CPR certification. This certification should be current and recognized by a reputable organization.

• Customer Service Experience (B219)
  Candidates should have a background in customer service. This includes experience in handling customer inquiries, resolving issues, and providing exceptional service.

What You'll Do:

• Provide customer service to personnel, visitors, and vendors by following site-specific security-related procedures, access protocols, and emergency response activities at an aerospace and defense location.
• Receive, prioritize, and dispatch calls for service, alarms, maintenance concerns, and security-related incidents to appropriate personnel and responders.
• Monitor communication systems, maintain detailed dispatch logs, and relay timely information during routine operations and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to established procedures.
• Conduct regular and random patrols around the business and perimeter as assigned, documenting observations and reporting unusual conditions.

Minimum Requirements:

• Possess an active DoD Top Secret clearance.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• CPR certification is preferred.
• Be comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.