Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Armed Front Desk Services in Utica, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Armed Front Desk Officer at a financial institution, you will serve as a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and reporting security-related concerns. You will help maintain a secure environment through exceptional customer service, clear communication, and integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $21.45 / Hour

Job Schedule:

What You'll Do:

• Provide courteous customer service to visitors, employees, and/or vendors at the front desk of a financial institution by following site-specific procedures and access protocols.
• Monitor visitor activity, verify identification as required, issue visitor credentials, and maintain accurate visitor logs and records.
• Answer and direct incoming calls, greet guests professionally, and communicate visitor arrivals to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and/or emergency services according to site procedures.
• Monitor access points and report unusual activity, policy concerns, or facility issues to site leadership and/or Allied Universal management.

Minimum Requirements:

• Possess an armed guard card or license.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.