Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Driver Site Support in Allentown, PA, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Security Officer at a chemical and petrochemical location, you will monitor and patrol assigned areas, help deter security-related incidents, manage access control, and support a welcoming environment through exceptional customer service and communication. This driving post offers the opportunity to contribute to Allied Universal’s agile, reliable, and innovative team while demonstrating integrity and a people-first approach.

Position Type: Part Time

Pay Rate: $24.76 / Hour

• Access Control/Badge Experience (B201)
  Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Alarm Panel Experience (B202)
  Candidates must demonstrate experience with alarm panel systems. This includes knowledge of alarm activation, deactivation, and troubleshooting procedures.

• Comfortable Using Computer or Tablet (B204)
  Candidates should be proficient in using computers or tablets for daily tasks. This includes familiarity with software applications, email communication, and data entry.

• Customer Service Experience (B219)
  Candidates must possess strong customer service skills. This includes experience in handling customer inquiries, resolving issues, and providing a positive customer experience.

• Age Requirement:

  • All candidates must be at least 21 years of age. This requirement is in accordance with our company policy (C101) to ensure compliance with legal and operational standards.

• Driver's License:

  • Candidates must possess a valid Australian driver’s license. This is essential for roles that require driving as part of the job responsibilities. Compliance with the AU Driver Policy Requirements (C123) is mandatory.

• Physical Requirements:

  • Candidates must be able to lift more than 20 lbs. This requirement is crucial for positions that involve physical labor or handling of equipment and materials. Adherence to the physical capability standards (B209) is required.

• Loss Prevention Standards:

  • Candidates must understand and comply with our loss prevention policies (B210). This includes awareness of theft prevention measures and the ability to implement them effectively in the workplace.

• Position Summary

  • Security Patrol Officers must monitor the property for safety or security risks that may negatively impact personnel and/or the facility. Gate personnel must screen also screen and register personnel attempting to enter the site. Patrol and Gate personnel are cross-trained and work interchangeably.

   

  Essential Job Duties and Responsibilities

   

  Gate Personnel

  • Gate Personnel screen all personnel, vehicles and equipment attempting to enter the gated portion of the HQ site ensuring all have proper credentials or authorization.
  • Assist with evacuation and personnel accountability during alarms or drills.
  • Gate personnel post in the guardhouse and monitor the surrounding area for safety or security related concerns.

   

  Mobile Patrol Personnel

  • Conduct Random and Routine Patrols of both interior and exterior portions of the property on foot and/or in a vehicle acting as a visible deterrent to illegal or unwanted activity including but not limited to: trespassing, vandalism, sabotage, theft, etc.
  • Screening personnel on site or attempting to enter the site to ensure they have a business need to be present, have appropriate ID or Visitors Pass, etc.
  • Monitoring client facilities, alarms and activities and coordinating response as required.
  • Coordinating required access to facilities as needed, ensuring appropriate calls are made for Visitors of Deliveries.
  • Providing assistance and direction to personnel approved to be on site including employees, visiting employees, business Visitors, Executive Drivers, Tow Truck Drivers, etc.
  • Ensuring you are monitoring property to ensure all client rules are being followed including: No Smoking, No Photographs without approval, Speed Limit, Use of Pedestrian Pathways, etc.
  • Assist with evacuation and personnel accountability during alarms or drills.
  • Ensuring all perimeter doors and gates are secured and functional.
  • Ensuring all lighting is functional to help promote site safety.
  • Testing turnstiles, panic buttons and other equipment on a routine basis.
  • Reporting all maintenance concerns with security equipment, doors, gates, lighting, windows, gates, panic buttons, turnstiles, etc. and following through until corrective action is taken.
  • Promptly responding to all dispatches by the on-site Global Security Operations Center (GSOC) to investigate alarms and potential security or safety concerns they observe.
  • Coordinating emergency response activities in a calm and professional manner for situations such as medical response, fire alarm, leaks, spills, etc.
  • Being observant of any actual or potential safety or security risks that may negatively impact the site, personnel and/or facilities.
  • Communicating any issues or updates to the security team and management promptly’
  • De-escalating situations in the field to help mitigate the concern and possible impact to the organization.
  • Alert to unusual/suspicious activity and supporting or escalating appropriately to help minimize actual or potential threats.
  • Foster and maintain strong relationships with the GSOC personnel and all levels of client and Allied Security management teams.
  • Maintaining situational awareness of local, regional, national and global events that may impact the site.
  • Completing thorough shift activity logs and incident reports during all shifts worked
  • Completing other general administrative support tasks as assigned
  • Troubleshoot problems, gaps in services, and recommend solutions
  • Always maintaining a professional appearance including a neat, clean and pressed uniform that is free of stains or excessive wear, clean shaven or trimmed facial hair, combed and trimmed hair, etc.
  • Physical fitness and the ability to stand, kneel, stoop or walk for long periods of time including up/down stairs and inclines.
  • Ability to lift, push or pull equipment such as cones, barricades or bollards as needed.
  • Maintaining a neat, clean and professionally organized work area including the patrol vehicle.
  • Responsible for support and execution of special events as needed

   

  Experience, Education, Licenses, and Certifications Required:

  • Must be over 21 years old with a valid Driver’s license.
  • Successfully pass client specific background check including a drug screening on a recurring basis.
  • Minimum of one (1) year of experience in providing security services in a corporate office setting
  • Prior experience operating in a Global environment is preferred.
  • Strong oral and written communication skills with the ability to give clear, assertive, directions.
  • Ability to professionally and confidently communicate with the public, visitors, client management team, law enforcement and others with a high level of customer service and professionalism.
    • Ability to work quickly and effectively under high stress situations, while exercising sound judgement.
    • Ability to calmly and effectively handle a wide variety of Emergency Situations impacting personnel and facilities.
    • Attention to detail with the ability to prioritize, problem solve and multitask
    • Ability to effectively utilize Microsoft Office programs including Outlook and Word
    • Ability to work in a technology-based environment and effectively utilize a wide variety of security systems including Card Access, Camera Systems and Alarm Systems.
    • Operating with a high level of professionalism, integrity and confidentiality.
  • Capability of working within a Team environment and contributing in a positive manner
    • Assisting with various tasks and projects as assigned by the Account Manager or Client.

   

  Knowledge and Skills Required:

  • Attention to detail. Patrol officers need to quickly notice anomalies and be able to assess potential risks or issues.
  • Ability to be flexible with work schedules including required overtime when requested.
  • Ability to comfortably work in a variety of weather conditions when required.
  • Desire to learn via on the job training and interaction with current staff members
  • Ability to identify, manage, and report security risks impacting personnel, facilities and the business.
  • Ability to process information and effectively communicate amongst a variety of stakeholder groups, departments and emergency response agencies.
  • Ability to effectively communicate using a two-way radio.
  • Ability to consistently demonstrate professional behavior that is responsive to the needs of the client as well as your colleagues.
  • Ability to motivate, inspire, and influence others
  • Punctual and outstanding attendance
  • First Aid & CPR\AED Trained (provided on site within first 60 days of employment)

Job Schedule:

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a chemical/petrochemical location.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established site protocols.
• Conduct regular and random patrols of buildings, operational areas, access points, and perimeter locations, with attention to changing site conditions.
• Monitor access to the location, verify credentials as required, and report unauthorized access attempts or unusual activity.
• Document incidents, observations, and security-related activities accurately and communicate relevant information to site contacts and Allied Universal leadership.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Ability to lift more than 20 lbs is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.