Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Security Clearance Alarm Dispatch in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate responses to alarms, access control activity, and other security-related incidents while maintaining clear communication with personnel and emergency responders. You will monitor systems, document activity, and provide exceptional customer service in a dynamic environment. Join Allied Universal, where agile, reliable teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $28.58 / Hour

As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process.  If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications

• Access Control/Badge Experience (B201):

  • Candidates must demonstrate prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing employee and visitor access badges.

• Alarm Panel Experience (B202):

  • Applicants should have experience operating alarm panels, including knowledge of alarm activation, deactivation, and troubleshooting procedures. Familiarity with various alarm systems is preferred.

• Comfortable Using Computer or Tablet (B204):

  • Proficiency in using computers or tablets is essential. Candidates should be comfortable navigating software applications, entering data, and utilizing communication tools effectively.

• Customer Service Experience (B219):A background in customer service is required. Candidates should possess strong interpersonal skills, the ability to handle inquiries and complaints professionally, and a commitment to providing excellent service to clients and visitors.

• CPR Certification (B205):Current CPR certification is required for positions that involve emergency response or first aid responsibilities.

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, and delivery drivers by following site-specific procedures for an aerospace and defense billing operations location.
• Monitor incoming communications, dispatch security-related personnel and/or appropriate responders to routine incidents, alarms, service requests, and critical situations.
• Maintain accurate dispatch logs and incident records, documenting calls, assignments, response status, and relevant details in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency responders as appropriate.
• Conduct regular and random patrols around the business and perimeter, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements:

• An active DoD Top Secret clearance is required.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.