Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

$27.25 per hour pay rate

The Front Desk Security Specialist will serve as the first point of contact for access control and security monitoring, supporting our customers by managing employee and contractor credentialing, access requests, and security desk operations. The ideal candidate will play a key role in maintaining the integrity of facility security operations while delivering professional and courteous experience to all personnel and visitors. Principal responsibilities will include but are not limited to:

· Serve as the front desk security point of contact, monitoring and managing access control systems, employee/contractor badge creation and programming.

· Greet and authenticate visitors, contractors, and personnel, verifying identities and credentials prior to granting facility or system access.

· Monitor and respond to incoming access requests, security alerts, and notifications through access control management systems and email in a timely and professional manner.

· Coordinate with on-site security personnel, Security Operations Manager, and law enforcement as necessary to respond to security incidents, unauthorized access attempts, or emergencies.

· Enforce facility security policies and procedures, ensuring compliance with applicable regulations and customer requirements.

· Issue, track, and manage badges and temporary access credentials in coordination with on-site personnel.

· Provide clear and professional communication to visitors, employees, and stakeholders regarding security protocols, access procedures, and facility policies.

· Maintain and update security logs, incident reports, and daily activity reports accurately and in a timely manner.

· Support the development and continuous improvement of security desk procedures and standard operating procedures (SOPs).

· Perform other duties as assigned in support of the mission.

Education and Experience:

Required:

· High School Diploma or GED equivalent required; associate or bachelor’s degree in criminal justice, Security Management, or a related field preferred.

· 2+ years of experience in security, law enforcement, military, or a related field.

· Experience in front desk operations, customer service, or access control management.

· Experience working with security monitoring systems and access control platforms.

Required Skills and Competencies:

· Exceptional communication skills in English – both written and oral – with the ability to interact professionally and courteously with visitors, personnel, and stakeholders in a virtual environment.

· Experience with access control management systems, visitor management software, and remote security monitoring tools.

· Strong observational and situational awareness skills with the ability to identify and respond to potential security threats or anomalies in real time.

· Ability to manage multiple tasks, systems, and responsibilities simultaneously in a fast-paced remote environment.

· Strong organizational skills with meticulous attention to detail in maintaining accurate records, logs, and reports.

· Demonstrated ability to exercise sound judgment and follow established security protocols and procedures with minimal direct supervision.

· Knowledge of applicable laws, regulations, and best practices governing physical security, access control, and the handling of personal identifiable information (PII).

· Ability to maintain strict confidentiality and discretion when handling sensitive security information.

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.