Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Unarmed Patrol Alarm Assessment in Macungie, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an Unarmed Patrol Officer supporting a dynamic technology, media, and telecommunications location. You will conduct routine patrols, monitor assigned areas, respond to security-related concerns, and maintain a visible presence to help deter incidents. Build positive relationships through exceptional customer service and clear communication while supporting access control and alarm-related activities. Our agile, reliable, innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

• Access Control/Badge Experience (B201): Candidates should have prior experience with access control systems and badge management to ensure security protocols are followed.

• Alarm Panel Experience (B202): Familiarity with alarm panel systems is essential for roles that involve monitoring and responding to security alerts.

• Comfortable Using Computer or Tablet (B204): Proficiency in using computers or tablets is required, as many tasks will involve digital tools and software.

• CPR Certification (B205): Candidates must possess a valid CPR certification to ensure readiness in emergency situations.

• Customer Service Experience (B219): Previous experience in customer service is crucial for roles that require interaction with clients and the public.

• Lift More Than 20 lbs (B209): Candidates should be physically capable of lifting items weighing more than 20 pounds, as some positions may require physical labor.

Job Schedule:

What You'll Do:

• Provide customer service to clients, employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of technology and communications work areas, office spaces, access points, parking areas, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access to the location, verify visitor credentials as directed, and report unusual conditions, maintenance concerns, or policy violations to the appropriate personnel.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following site-specific escalation and reporting procedures.
• Maintain accurate activity logs and incident reports, and communicate observations and status updates with Allied Universal leadership and client representatives.

Minimum Requirements:

• Experience with alarm panels is preferred.
• Experience with access control and badge systems is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.