Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operations in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate security-related communications, monitor alarms and access activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Your professionalism, communication skills, and customer-focused approach will support patients, visitors, and staff. Join Allied Universal, where our agile, reliable, innovative, and caring culture delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $22.85 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, delivery personnel, and/or vendors at a healthcare location while carrying out site-specific security-related procedures and policies.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, and incident reports to appropriate security-related personnel and site contacts.
• Monitor communication systems, cameras, alarm panels, and other security-related equipment; document activities, calls, and incidents accurately in required logs and reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with emergency responders and/or site leadership as appropriate.
• Conduct regular and random patrols of the healthcare location and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.