Account Manager – Independence, MO
$79,567.50 / Year | Full-Time
Security Operations Leadership Opportunity
Ready to take your security leadership career to the next level? Allied Universal is hiring an Account Manager in Independence, Missouri, offering a competitive salary of $79,567.50 per year.
This is an opportunity to lead a security operation, develop a strong team, and build a trusted partnership with the client. You’ll have ownership of day-to-day operations while ensuring your team delivers the safety, professionalism, and service Allied Universal is known for.
What You’ll Lead
- People: Hire, coach, develop, and manage security officers and supervisors
- Operations: Oversee scheduling, payroll, training, compliance, and daily site performance
- Client Partnership: Serve as a key point of contact and ensure exceptional service
- Performance: Use technology and data to improve staffing and control overtime
- Security: Lead the response to incidents, emergencies, and operational challenges
Why Join Allied Universal?
- $79,567.50 annual salary
- High-impact leadership position
- Opportunity to develop and lead your own team
- Career growth with a global leader in security services
If you’re a strong leader who enjoys developing people, solving problems, and taking ownership of an operation, this could be your next career move.
RESPONSIBILITIES:
- Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
- Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
- Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
- Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
- Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)
QUALIFICATIONS (MUST HAVE):
- High school diploma or equivalent
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
- Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
- Experience in leading, developing, and retaining a dynamic team while building positive client relationships
- Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
- Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
- Proficiency in web-based applications and computer systems, including Microsoft Office
- Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
- Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- College degree in Business Administration or a law enforcement-related field
- Law enforcement, military, and/or contract or proprietary security services, or facility management experience
- American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
- Previous payroll, billing, or scheduling experience
- Aptitude with security systems: CCTV, access control, and badge administration
- Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)
BENEFITS:
- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law