Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Front Desk Concierge in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access, monitor entry activity, and provide exceptional customer service. Your visible presence and clear communication will help support a secure, professional environment while addressing security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $27.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, employees, visitors, and contractors by following site-specific procedures and supporting a professional front desk experience at a technology, media, and telecommunications location.
• Monitor access to the location by verifying visitor credentials, issuing visitor badges, maintaining visitor logs, and directing guests in accordance with established access-control procedures.
• Answer incoming calls, receive deliveries, and communicate routine concerns to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following emergency response procedures and documenting security-related activities.
• Maintain awareness of front desk and lobby activity to help deter unauthorized access and report unusual or suspicious activity.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.