Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Clearance Required Dispatch Operations in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate communications, monitor alarm and access activity, and dispatch appropriate resources in response to security-related needs. You will use technology to document events, support access control operations, and provide professional customer service while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where caring, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $28.58 / Hour

1. As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process.  If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

2. Access Control/Badge Experience (B201)
   Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges.

3. Alarm Panel Experience (B202)
   Experience with alarm panel systems is required. Candidates should demonstrate knowledge of alarm system operations and protocols.

4. Comfortable Using Computer or Tablet (B204)
   Proficiency in using computers or tablets is necessary. Candidates must be comfortable navigating software applications and performing tasks on digital devices.

5. CPR Certification (B205)
   Candidates must hold a current CPR certification. This certification is vital for ensuring the safety and well-being of employees and clients.

6. Customer Service Experience (B219)
   Previous experience in customer service is required. Candidates should be able to demonstrate effective communication skills and a commitment to providing excellent service.

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an aerospace and defense location.
• Receive, prioritize, and dispatch routine and urgent service calls, alarms, and incident notifications to appropriate personnel.
• Monitor communication systems, maintain accurate dispatch logs, and document incidents, requests, and follow-up actions in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency responders as directed.
• Conduct regular and random patrols around the business and perimeter, reporting observed irregularities and conditions requiring attention.

Minimum Requirements:

• An active DoD Top Secret Clearance is required.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.