Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Operations in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution, you will create a welcoming, professional first impression while monitoring access, greeting visitors, and supporting security-related procedures. Your visible presence and strong communication help to deter incidents while delivering exceptional customer service. Join Allied Universal’s caring, team-driven culture, where integrity, reliability, and innovation guide every interaction.

Position Type: Full Time

Pay Rate: $24.16 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service to clients, visitors, and employees at a financial institution front desk while carrying out site-specific security-related procedures and policies.
• Greet and screen visitors, verify identification and appointments, manage visitor access, and maintain accurate visitor records in accordance with established procedures.
• Monitor access points, reception-area activity, and security-related systems, escalating unusual activity or access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures.
• Assist with directing visitors, answering general inquiries, and supporting a professional, welcoming environment while helping to deter unauthorized access.

Minimum Requirements:

• Possess at least 3 years of combined law enforcement, military, and/or security-related experience or a college degree.
• Possess a concealed carry weapons permit.
• CPR certification is preferred.
• Be comfortable using a computer or tablet is preferred.
• An armed guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.