Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications Security Clearance in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate communications, monitor activity, document incidents, and help direct appropriate responses to security-related needs. You will provide professional customer service while supporting access control and badge-related operations. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $28.58 / Hour

As part of our hiring process, we would like to remind you that an active Department of Defense (DoD) Top Secret Clearance is a requirement for this position. Verification of this clearance will be conducted as part of the pre-employment screening process.  If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

• Access Control/Badge Experience (B201):
  Candidates should have prior experience with access control systems and badge management. Familiarity with security protocols and procedures is essential.

• Alarm Panel Experience (B202):
  Experience with alarm panel systems is required. Candidates should demonstrate knowledge of alarm monitoring and response procedures.

• Comfortable Using Computer or Tablet (B204):
  Proficiency in using computers or tablets is necessary. Candidates should be comfortable navigating software applications and performing data entry tasks.

• CPR Certification (B205):
  Candidates must obtain CPR certification. Training will be provided free of charge by Allied Universal. Proof of certification must be submitted prior to employment.

• Customer Service Experience (B219):
  A background in customer service is preferred. Candidates should exhibit strong communication skills and the ability to interact effectively with clients and team members.

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, and vendors by carrying out site-specific procedures and access-control protocols at an aerospace and defense billing operations location.
• Dispatch security-related personnel to incidents, service requests, alarms, and critical situations, documenting activity and communicating updates to appropriate site contacts.
• Monitor incoming calls, radio traffic, and electronic reporting systems; maintain clear, professional communications during routine and emergency situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and support in accordance with site-specific procedures.
• Maintain accurate dispatch logs, incident reports, and shift records while helping to deter unauthorized activity through timely reporting and communication.

Minimum Requirements:

• Possess an active Department of Defense Top Secret clearance.
• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortably use a computer or tablet.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.