Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Professional Branch Flex Officer. The Security Professional Branch Flex Officer will serve and safeguard clients in a range of industries such as Healthcare, Education, Finance and more. Join a leading team where flexibility meets opportunity. As a Security Professional Branch Flex Officer, you’ll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role and phenomenal career, this position offers unmatched access to hands-on experience and growth opportunities. The Security Professional Branch Flex Officer may be called upon to work irregular shifts at times with little to no advance notice.

Pay Rate: $17.00 / Hour

Operate and monitor the truck gate entrance and exit in accordance with facility security procedures.

Verify identification, credentials, access authorization, delivery information, and other required documentation.

Conduct security screening of employees, truck drivers, contractors, and visitors entering or exiting the facility.

Operate walk-through and/or handheld metal detectors in accordance with established procedures.

Conduct screening professionally and consistently while maintaining respect for individuals being screened.

Inspect trucks, trailers, and other vehicles entering or leaving the property when required by site policy.

Verify trailer numbers, truck numbers, seals, bills of lading, delivery paperwork, or other required documentation.

Monitor inbound and outbound traffic and ensure only authorized vehicles enter restricted areas.

Maintain accurate records of truck arrivals, departures, visitors, deliveries, and security-related activity.

Identify and report unauthorized access attempts, suspicious activity, prohibited items, damaged seals, documentation discrepancies, or other security concerns.

Maintain communication with the Security Operations Center, Security Supervisor, management, and appropriate facility personnel.

Respond to alarms, emergencies, incidents, and security concerns according to established post orders.

Maintain a professional and customer-service-oriented approach when interacting with drivers, employees, contractors, and visitors.

Prevent unauthorized persons from bypassing established screening and access-control procedures.

Ensure the truck gate area remains orderly, secure, and free of unnecessary obstructions.

Complete detailed activity and incident reports before the end of the shift.

Follow all company, client, facility, and security policies and procedures.

• Access Control/Badge Experience (B201):

  • Candidates must demonstrate familiarity with access control systems and badge issuance processes. Include any specific technologies or systems used by the company.
  • Email communication should include questions or prompts to assess the candidate's experience in this area.

• Customer Service Experience (B219):

  • Candidates should provide evidence of previous customer service roles and their ability to handle customer inquiries effectively.
  • Emails should encourage candidates to share specific examples of their customer service experience and how it relates to the position they are applying for.

RESPONSIBILITIES:

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent or 5 years of verifiable experience
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company or customer-owned vehicle
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• No prior experience required
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Reliability and ability to adapt to different post assignments
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately
• Active listening and problem-solving skills
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Mediate conflict with tact, diplomacy
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• Prior security, military, or law enforcement experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.