Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Alarm Panel in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution, you will serve as a welcoming, professional presence for visitors and employees. You will manage access control and badge processes, monitor alarm panels, respond to security-related concerns, and provide outstanding customer service and communication. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $16.23 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or customers at a financial institution by carrying out site-specific procedures, access-control practices, and emergency response activities when appropriate.
• Serve as a professional front-desk presence by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests in accordance with location procedures.
• Monitor access points, visitor activity, and available security-related systems from the front desk; report unusual activity, access concerns, and/or policy violations to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and emergency procedures.
• Maintain accurate visitor logs, access records, incident documentation, and other required reports while protecting confidential information.

Minimum Requirements:

• Alarm panel experience is preferred.
• CPR and First Aid experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.