Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Incident Intake in Athens, GA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As a Dispatch Officer at a manufacturing and industrial location, you will help coordinate security-related communications, monitor activity, manage access control processes, and support response to incidents. You will provide outstanding customer service while maintaining clear communication with personnel and visitors. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.61 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, drivers, and vendors by carrying out site-specific procedures, access-control protocols, and emergency response activities at a manufacturing and industrial location.
• Monitor dispatch communications, receive and document calls for service, prioritize requests, and coordinate the response of on-site security-related personnel to routine incidents and critical situations.
• Maintain accurate dispatch logs, incident records, shift activity reports, and communications documentation in accordance with site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and Allied Universal leadership as needed.
• Conduct regular and random patrols around manufacturing operations, shipping and receiving areas, parking locations, and the business perimeter, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements:

• Experience with access control and badge systems is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.