Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Driver Patrol in Rochester, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail location, you will conduct routine patrols, maintain a visible presence to help deter incidents, respond to security-related concerns, and provide outstanding customer service. This driving post offers the opportunity to use strong communication skills while supporting a welcoming environment for shoppers and associates. Join Allied Universal’s agile, reliable, and innovative team, where caring, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to shoppers, visitors, and store personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random patrols throughout the retail sales floor, entrances, parking areas, loading areas, and perimeter; working environments and conditions may vary by location.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate store personnel and/or Allied Universal leadership.
• Assist with access control, traffic flow, and crowd management during high-volume shopping periods, special events, and deliveries.

Minimum Requirements:

• Possess a valid New York State Security Guard License.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfortably use a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.