Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Center in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access control systems, document activity, and dispatch resources as needed. Your professional presence, customer-focused communication, and attention to detail will help support a secure environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, vendors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor dispatch communications, receive and document service requests, incidents, alarms, and critical situations, then coordinate the appropriate response according to established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports while communicating relevant information to security-related personnel, site contacts, and emergency responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely updates and escalating matters as directed by site-specific protocols.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting unusual conditions, access concerns, and maintenance-related issues.

Minimum Requirements:

• Possess at least three years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.