Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Visitor Services in Coppell, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will serve as a welcoming, visible presence while supporting a secure environment for patients, visitors, and staff. You will manage access, respond to security-related concerns, provide exceptional customer service, and communicate professionally. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $16.70 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to patients, visitors, vendors, and staff by carrying out site-specific procedures, access-control requirements, and emergency response activities as appropriate.
• Serve as the front desk point of contact, greet and direct visitors, verify appointments and/or authorization, issue visitor credentials, and maintain required visitor records.
• Monitor entry activity and security-related systems from the reception area, report unusual conditions, and help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established healthcare location procedures and notifying appropriate personnel.
• Maintain a professional, welcoming presence while supporting confidentiality expectations and providing directions or assistance to individuals entering the location.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.