Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Lobby in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk professional for Allied Universal at a residential location, you will welcome residents and guests, monitor access activity, and support security-related protocols from a visible, customer-focused post. This role is ideal for someone who enjoys communication, professionalism, and being part of a team that is agile, reliable, innovative, and guided by integrity while putting people first.

Position Type: Full Time

Pay Rate: $19.05 - $20.05 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
• Monitor front desk activity, manage access to the location, verify visitor information, and document entries, deliveries, and other front desk interactions according to site-specific guidelines.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, and communicate with property staff and/or emergency services when appropriate.
• Answer questions, provide directions, and support daily operations at the front desk while helping to maintain an orderly and professional residential environment.

Minimum Requirements:

• A valid New York State Security Guard License is required.
• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.