Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Access Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk Officer, where you will help manage access, welcome visitors, support security-related procedures, and deliver exceptional customer service and communication. In this highly visible role, you will be part of a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $20.55 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by greeting employees, visitors, and vendors at the front desk, following site-specific access procedures and security-related policies for a technology, media, and telecommunications location.
• Monitor lobby activity, verify identification and/or visitor credentials, maintain visitor logs, and help to deter unauthorized access through attentive front desk presence.
• Answer questions, provide directions, and support badge issuance, sign-in processes, and related front desk administrative tasks in accordance with site requirements.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
• Observe cameras, alarms, and entry points from the front desk area, document security-related events, and report concerns according to post orders and company procedures.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.C15802