Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Care Patrol in Orlando, FL, you will serve and safeguard clients in a range of industries such as Shelter, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Allied Universal Officer at a shelter location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. This role offers the chance to assist people, respond to day-to-day concerns, and contribute as part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $14.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the shelter location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or public emergency services when needed.
• Conduct regular and random patrols throughout the property, including common areas, entrances, exits, and perimeter areas, to help to deter unauthorized activity and/or policy violations.
• Monitor access to the location by observing arrivals and departures, verifying authorized entry when required, and documenting unusual activity, incidents, and/or maintenance concerns.
• Support a respectful environment by assisting with de-escalation, providing directions and information, and reporting behavioral concerns and/or rule violations according to site procedures.

Minimum Requirements:

• Customer service experience is preferred.
• The ability to lift up to 20 lbs is preferred.
• A state, county, or city issued security license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.