Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and media location as a Front Desk professional, where you will welcome guests, manage access, monitor activity at the entrance, and support security-related operations through strong communication and customer service. In this visible role, you will help create a professional experience while reflecting our agile, reliable, and innovative approach, a caring culture, teamwork, and integrity every day.

Position Type: Full Time

Pay Rate: $18.69 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a front desk location.
• Monitor lobby and reception activity, verify identification and/or credentials, and document guest arrivals, departures, and deliveries in accordance with site policies.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, escalating concerns to site contacts, first responders, and/or Allied Universal leadership as needed.
• Answer phones, assist with directions, and support badge issuance, visitor registration, and other front desk administrative tasks related to security-related operations.
• Observe entry points and common areas from the reception post and report unusual activity, maintenance concerns, and/or policy violations to help to deter unauthorized access.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• A guard card and/or license is preferred.
• A state, county, and/or city issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.