Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Reception Desk Patrol in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve as the welcoming front desk presence, helping residents, guests, and staff with access support, visitor interactions, and security-related concerns. This stationary role is ideal for someone who enjoys customer service, communication, and technology in a people-first culture built on teamwork, integrity, reliability, and innovation.

Position Type: Full Time

Pay Rate: $20.05 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, vendors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential location.
• Monitor front desk activity, manage visitor access processes, verify identification and/or authorization as required, and document arrivals, departures, and other front desk interactions.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, and communicate with property management, emergency services, and/or Allied Universal leadership when needed.
• Observe entry points, common areas visible from the front desk, and building activity for unusual or suspicious behavior, and report maintenance, access control, and/or security-related issues according to site procedures.
• Complete required reports, logs, and incident documentation, answer phones, provide directions and information, and support daily front desk operations in a professional manner.

Minimum Requirements:

• A New York State Security Guard License is required.
• Be at least 21 years of age.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.