Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a fast-paced tech and communications location where you will serve as the front desk presence, greet visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. This role offers the chance to work in a people-first culture that values agility, reliability, innovation, teamwork, and integrity while helping create a welcoming and professional experience for everyone entering the site.

Position Type: Part Time

Pay Rate: $19.89 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location.
• Monitor access at the front desk by greeting arrivals, verifying identification and/or credentials, issuing visitor passes, and directing guests in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or Allied Universal leadership.
• Support a professional lobby and reception presence by maintaining accurate visitor logs, answering routine questions, and reporting unusual activity or security-related concerns.
• Assist with access control, badge management, and other front desk administrative duties that help to deter unauthorized entry within a technology, media, and telecommunications location.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.