Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge in Columbia, SC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk professional at a commercial real estate location, you will welcome visitors, manage access support, and handle a variety of security-related front desk responsibilities while delivering outstanding customer service and communication. This role offers the opportunity to be the first point of contact in a dynamic environment where Allied Universal’s caring culture, teamwork, integrity, reliability, and innovation help people feel supported every day.

Position Type: Full Time

Pay Rate: $14.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a commercial office location.
• Monitor lobby and front desk activity, greet incoming guests, verify identification and/or visitor authorization, and help to document arrivals, departures, and deliveries according to property guidelines.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, and help to communicate relevant details to building management and/or emergency personnel when needed.
• Support access control functions by helping to monitor entry points, issue visitor badges or credentials, and follow established security-related policies for restricted areas and after-hours access.
• Complete required reports, logs, and front desk records related to daily activity, incidents, maintenance notifications, and other security-related matters in a timely manner.

Minimum Requirements:

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.