Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Welcome Center in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk Professional, where you will welcome visitors, manage access and badge activity, monitor alarms and other security-related systems, and deliver exceptional customer service. In this highly visible role, you will help support a professional environment through clear communication, teamwork, and a caring, reliable approach grounded in integrity and innovation.

Position Type: Full Time

Pay Rate: $23.34 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk of a financial institution location.
• Monitor lobby and reception activity, verify identification and/or credentials, and help to deter unauthorized access through established access control and visitor management procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel as needed.
• Answer phones, greet guests, direct arrivals, and maintain front desk logs, reports, and other documentation related to security-related activities.
• Observe cameras, entry points, and surrounding front desk areas for unusual activity, and report concerns, maintenance issues, and/or suspicious behavior according to site procedures.

Minimum Requirements:

• A minimum of 2+ years of security-related experience is required.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.