Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and communications location, where you will monitor activity, coordinate responses, and help maintain a secure environment through strong communication and attention to detail. This role combines customer service, routine oversight, and real-time reporting while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $23.18 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, managing communications, and supporting security-related requests in a professional manner.
• Monitor cameras, alarms, access control activity, radios, and other dispatch systems, and communicate updates to on-site personnel and supervisors as needed.
• Respond to incidents, service calls, and critical situations in a calm, problem-solving manner, helping to coordinate security-related response activities and/or emergency notifications.
• Maintain accurate dispatch logs, incident records, visitor information, and other required documentation, reporting unusual activity and/or maintenance concerns through the proper channels.
• Conduct regular and random patrols around the location and perimeter when assigned, while helping to observe conditions, report concerns, and support security-related operations across the site.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.