Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Security in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location where you will serve as the first point of contact at the front desk, greeting visitors, managing access, supporting security-related procedures, and delivering outstanding customer service. In this professional role, you will help create a welcoming environment through clear communication, reliability, teamwork, and integrity while supporting daily operations with an agile and caring approach.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, patients, staff, and/or vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and reception areas, manage access at the front desk, verify identification and/or visitor information, and help to deter unauthorized entry in accordance with location policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with staff and/or emergency contacts as needed.
• Maintain awareness of daily activity at the location, document security-related events and visitor activity, and report unusual conditions through proper channels.
• Support a professional front desk presence by assisting with badge issuance, directing foot traffic, answering routine inquiries, and following healthcare location procedures for privacy and access control.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Provide proof of a high school diploma or GED as required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.