Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Specialist in Orlando, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a premier financial institution location, you will be the welcoming first point of contact, assisting with visitor access, badge procedures, and front lobby presence while helping to deter security-related incidents through attentive observation and clear communication. At Allied Universal, you will bring a caring, reliable, and innovative approach to customer service, teamwork, and integrity each day.

Position Type: Full Time

Pay Rate: $18.87 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a front desk location within a financial institution.
• Monitor lobby and reception activity, verify identification and visitor credentials, and help to deter unauthorized access through established access control and sign-in procedures.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or first responders as appropriate.
• Answer questions, provide directions, and document security-related events, visitor activity, and/or incident details in accordance with site protocols.

Minimum Requirements:

• A guard card or license is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.