Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor systems, coordinate communications, document activity, and help to address security-related incidents with professionalism and care. You will serve as a key connection point for officers, employees, and visitors while delivering strong customer service. Guided by teamwork, integrity, and innovation, you will make a meaningful impact every shift.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities for a financial institution location.
• Monitor dispatch communications, receive and document calls for service, prioritize routine and urgent requests, and coordinate the appropriate response to security-related incidents, alarms, and/or unusual activity.
• Maintain detailed activity logs, incident reports, and communication records, helping to support accurate documentation, follow-up, and information sharing with site leadership and/or responding personnel.
• Use radios, phones, computer systems, and other dispatch tools to relay timely information, track officer status, and help to coordinate coverage for posts, escorts, and incident response needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to direct resources, communicate updates, and support regular and random patrol activity around the business and perimeter as needed.

Minimum Requirements:

• 3+ years of combined law enforcement, military, and/or security-related experience or a college degree is required.
• Client requires proof of high school diploma or GED.
• Must be 21+ years of age.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.