Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Access Control in Cleveland, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal in a retail location where you will monitor access points, verify credentials, and support security-related protocols that help to deter incidents. You will remain visible, conduct routine patrols, respond to access concerns, and deliver outstanding customer service and communication. In a caring culture built on teamwork, agility, reliability, innovation, and integrity, you will play an important role in daily operations.

Position Type: Full Time

Pay Rate: $14.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, associates, and vendors by carrying out access control procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Monitor entrances, exits, and restricted areas to help control authorized access, verify credentials when required, and/or document visitor and delivery activity.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts, management, and/or first responders when appropriate.
• Conduct regular and random patrols around the sales floor, stock areas, exterior entry points, and perimeter to help identify unusual activity and/or security-related concerns.
• Support loss prevention and other security-related operations by observing customer and employee activity, reporting policy violations, and/or completing required logs and incident reports.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.