Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate responses to security-related incidents, and support daily operations through strong communication and customer service. In this dynamic role, you will help maintain a welcoming environment while working with a team that is agile, reliable, and innovative, putting people first and acting with integrity in every interaction.

Position Type: Full Time

Pay Rate: $20.55 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by managing dispatch communications, relaying site-specific instructions, and supporting security-related procedures at a healthcare location.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner by receiving calls, prioritizing information, and coordinating appropriate follow-up.
• Monitor communication channels, access activity, and/or reported concerns, and document security-related events, service requests, and incident details in a timely manner.
• Support emergency response activities by dispatching personnel, sharing relevant updates with site contacts, and maintaining clear communication during routine and/or high-priority situations.
• Conduct regular and random patrol coordination around the business and perimeter, and communicate with on-site personnel regarding conditions, coverage needs, and/or observed issues.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Experience with alarm panels is preferred.
• Ability to lift up to 20 lbs is preferred.
• Experience with access control and badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.