Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Orange City, IA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and beverage location where you will serve as the front desk presence, greeting visitors, managing access, and supporting daily security-related operations. This role blends professionalism, communication, and customer service while using technology to help document activity and share information. Be part of a team that is agile, reliable, and innovative, with a people-first culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out site-specific procedures at the front desk, assisting visitors, employees, and vendors with access protocols, badge processes, and general questions in a professional manner.
• Monitor entry activity at the reception area and help to deter unauthorized access by verifying identification, visitor logs, deliveries, and appointments in accordance with location policies.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts, supervisors, and/or emergency services when appropriate.
• Support security-related operations for a food and beverage location by documenting daily activity, reporting unusual conditions, and maintaining awareness of lobby, reception, and nearby access points.
• Handle incoming calls, coordinate visitor check-in and check-out procedures, and follow post orders related to restricted areas, personnel entry, and/or after-hours access requests.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.