Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Reception in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Front Desk Officer, where you will welcome visitors, manage access, monitor security-related activity, and support a professional, organized front entrance experience. This role is ideal for someone who enjoys customer interaction, clear communication, and teamwork while bringing a reliable, agile, and integrity-driven approach to every shift.

Position Type: Full Time

Pay Rate: $19.57 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out site-specific procedures, front desk protocols, visitor processing, and/or emergency response activities appropriate to the location.
• Monitor access to the lobby and reception area by greeting employees, contractors, and visitors, confirming credentials, issuing visitor badges, and reporting unusual activity to site contacts.
• Answer phones, assist with directions, manage sign-in logs, and support security-related documentation and communication for daily front desk operations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and help coordinate notifications to supervisors, site representatives, and/or first responders when needed.
• Support a professional front desk presence within a manufacturing and industrial location by observing entry activity, helping to deter unauthorized access, and following Allied Universal and site-specific policies.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.