Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk professional in a commercial real estate location, where you will welcome visitors, manage access, monitor activity, and support security-related operations with professionalism and care. This role offers the chance to deliver outstanding customer service while working with a team that is agile, reliable, and innovative, with a people-first culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $19.30 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, monitoring front desk activity, and supporting security-related protocols for the location.
• Monitor building access points, verify visitor credentials, issue visitor badges, and help to deter unauthorized entry through attentive front desk presence and policy adherence.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with property management, emergency services, and/or Allied Universal personnel as needed.
• Maintain detailed logs, reports, and front desk records related to visitor activity, deliveries, and security-related incidents, while supporting lobby order and professional appearance.
• Answer questions, provide directions, and assist with routine tenant and visitor concerns in a courteous manner consistent with the needs of a commercial real estate location.

Minimum Requirements:

• A minimum of 2+ years of security-related experience is required.
• Ability to speak, read, and write fluent Spanish is required.
• Must be 21+ years of age.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.