Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer supporting a dynamic commercial real estate location. In this role, you will monitor activity, coordinate responses to security-related concerns, communicate with on-site personnel, and help maintain smooth daily operations. This position is ideal for someone who thrives in a fast-paced environment, delivers outstanding customer service, and brings integrity, reliability, and teamwork to every interaction.

Position Type: Full Time

Pay Rate: $18.16 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, helping to coordinate communication between on-site personnel, building management, and/or first responders.
• Monitor radio, phone, and electronic communications systems, dispatching personnel to reported issues and maintaining accurate activity logs, incident reports, and status updates.
• Support access-related operations by reviewing visitor, vendor, and contractor information, documenting unusual activity, and relaying relevant details to the appropriate personnel.
• Conduct regular and random patrols around the business and perimeter as needed, while observing conditions at the location and reporting maintenance, access, and/or security-related concerns.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.