Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Badge Desk in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk professional, where you will greet visitors, manage access control, support badge processes, and help address security-related concerns with professionalism and care. This role is ideal for someone who enjoys being the welcoming face of the location while delivering strong customer service through teamwork, integrity, and a reliable, people-first approach.

Position Type: Full Time

Pay Rate: $18.91 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.
• Monitor lobby and front desk activity, greet and direct visitors, assist with access control procedures, and help to support a professional and orderly arrival experience.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel when needed.
• Maintain awareness of entry points, verify credentials and visitor information according to site policies, and document incidents, observations, and/or requested assistance accurately.
• Answer phones and front desk inquiries, provide basic site information, and help to address client and visitor concerns in alignment with post instructions and Allied Universal standards.

Minimum Requirements:

• Access control and badge experience is preferred.
• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.