Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Partner in Austin, TX, you will serve and safeguard clients in a range of industries such as Shelter, and more. Join Allied Universal as an unarmed patrol officer at a shelter location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support residents, staff, and visitors with strong customer service and communication. In a caring, team-driven environment, you will bring reliability, integrity, and a people-first approach while helping create a welcoming and well-managed location.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a shelter setting.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, using de-escalation techniques and contacting site leadership and/or first responders when needed.
• Conduct regular and random patrols throughout the location, including interior areas, exterior grounds, entry points, and perimeter areas, helping to identify unusual activity and/or potential concerns.
• Monitor access to the location by observing entrances and exits, verifying visitors as directed by site procedures, and documenting security-related incidents, observations, and/or daily activities.
• Support a respectful environment by interacting professionally with individuals from diverse backgrounds, addressing questions and/or concerns, and reporting maintenance, behavioral, and/or policy-related issues to appropriate personnel.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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