Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Security Dispatcher in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional with Allied Universal at a financial institution location, you will monitor activity, coordinate responses to security-related concerns, and support site operations through clear communication and strong situational awareness. This role offers the chance to make an impact while delivering outstanding customer service in a caring, team-driven culture built on agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor phones, radios, alarms, and/or video systems to receive calls for service, prioritize incidents, and communicate updates to on-site personnel and management in a calm, problem-solving manner.
• Document incidents, service requests, and daily activity in dispatch logs and reports, sharing timely information with appropriate contacts and maintaining accurate records of security-related concerns.
• Coordinate responses to incidents, critical situations, and after-hours inquiries by directing personnel to the appropriate location and relaying relevant details to help support a timely response.
• Help to deter unauthorized activity by observing system alerts, reporting unusual conditions, and following established procedures for access-related issues, visitor concerns, and other security-related matters.

Minimum Requirements:

• Be able to speak, read, and write fluent Spanish.
• Have at least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.