Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Receptionist in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a prestigious financial institution location, where you will serve as the first point of contact at the front desk, helping to support a professional and welcoming environment. In this stationary role, you will manage access, assist visitors and staff, and handle security-related concerns with strong communication and customer service. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a financial services location.
• Monitor lobby and reception activity, greet visitors, verify identification and/or access permissions, and direct employees, guests, and vendors in accordance with location protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or emergency personnel as needed.
• Support access control functions by helping to deter unauthorized entry, managing visitor logs, issuing temporary credentials when required, and reporting policy concerns or suspicious behavior.
• Answer phones, assist with front desk inquiries, and maintain awareness of daily operations to support a professional and responsive presence at the location.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Loss prevention experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.