Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Agent in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor communications, coordinate responses to security-related activity, maintain situational awareness across assigned areas, and provide outstanding customer service. Our agile, reliable, and innovative team puts people first, values teamwork, and acts with integrity while helping create a professional and welcoming environment.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients and visitors by carrying out site-specific procedures, managing incoming calls and radio traffic, and assisting with security-related requests in a professional manner.
• Monitor communication systems, receive reports of incidents or service needs, and dispatch appropriate personnel in a calm, problem-solving manner.
• Document routine activity, incidents, and service calls in logs and reporting systems, helping to support accurate communication and follow-up.
• Coordinate with on-site teams, supervisors, and local responders when appropriate to relay information, support emergency response activities, and help maintain organized operations.
• Conduct regular and random patrol support through remote monitoring tools and communication channels, helping to identify unusual activity around the location and perimeter.

Minimum Requirements:

• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.