Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lead Dispatch Rover in Goodyear, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic tech-focused location, where you will monitor activity, coordinate communications, and support timely responses to security-related needs. In this fast-paced role, you will help maintain order, remain a visible communication hub, and deliver outstanding customer service. Guided by a caring culture, teamwork, agility, reliability, innovation, and integrity, you will play an important part in daily operations.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients by carrying out site-specific procedures, dispatch protocols, and/or appropriate emergency response activities for a technology and communications location.
• Monitor communication systems, cameras, alarms, and/or other site reporting tools, then relay information to on-site personnel, first responders, and/or management in a calm, problem-solving manner.
• Receive, prioritize, and document calls for service, incidents, maintenance concerns, and/or other security-related issues, while maintaining accurate activity logs and dispatch records.
• Coordinate responses to incidents, critical situations, and/or service requests by assigning available personnel, tracking status updates, and communicating changing conditions to the appropriate contacts.
• Conduct regular and random patrols around the business and perimeter when required by post orders, while also supporting the dispatch center with ongoing monitoring and incident reporting.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.