Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Intake Desk in New York, NY, you will serve and safeguard clients in a range of industries. Our Front Desk Officers serve as the first point of contact at a residential support location, greeting visitors, managing access, monitoring activity from a stationary post, and responding to security-related concerns with professionalism and care. At Allied Universal, you will bring clear communication, reliability, and integrity to every interaction while supporting a people-first culture built on teamwork and service.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out site-specific procedures, monitoring front desk activity, and assisting residents, visitors, and staff with entry-related questions and directions.
• Monitor access to the location by verifying identification, maintaining visitor logs, issuing passes or credentials as directed, and reporting unusual activity through appropriate channels.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and support emergency response activities when appropriate.
• Answer phones, manage incoming inquiries, document daily activity and security-related concerns, and communicate important information to site contacts and Allied Universal leadership.
• Help to deter unauthorized access and other concerning behavior through attentive observation at the front desk, consistent application of post procedures, and professional interaction with the public.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.