Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Charleston, WV, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal at a professional front desk location supporting the utilities industry, where you will welcome visitors, manage access activity, and assist with security-related communications. This role is ideal for someone who enjoys customer service, stays organized in a fast-paced setting, and brings a caring, reliable approach to every interaction while working as part of a team that values integrity, agility, and innovation.

Position Type: Full Time

Pay Rate: $17.39 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Monitor visitor access, verify identification, issue visitor credentials, and/or maintain front desk logs for employees, contractors, and guests entering the location.
• Answer phones, greet visitors, direct arrivals to the appropriate department, and/or communicate access protocols and site expectations in a professional manner.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and report activity according to site procedures.
• Support front desk operations at a utilities location by observing lobby activity, documenting unusual events, and/or helping to deter unauthorized access through consistent screening practices.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.