Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Coordinator in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk professional at a dynamic tech location, where you will welcome visitors, manage access, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents by maintaining a professional presence while reflecting our agile, reliable, and innovative approach, putting people first and working with integrity and teamwork every day.

Position Type: Full Time

Pay Rate: $19.67 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service at the front desk by following site-specific procedures, managing access activity, and supporting security-related protocols for a technology-focused location.
• Monitor the lobby and entry area, greet visitors, verify identification and/or credentials, and help to deter unauthorized access through attentive front desk presence.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels when appropriate.
• Receive and document visitors, vendors, deliveries, and/or contractors, maintain accurate front desk records, and communicate with site contacts regarding arrivals and access-related questions.
• Support emergency response activities and other security-related duties as directed, while maintaining a professional presence and assisting employees and guests with front desk inquiries.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.