Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Coordinator in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access control and badges, monitor front desk activity, and support security-related operations through clear communication and outstanding customer service. In our agile, reliable, and innovative team, you will put people first, act with integrity, and help create a professional, welcoming environment through teamwork.

Position Type: Full Time

Pay Rate: $22.07 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out site-specific procedures, access control activities, visitor processing, and/or other security-related policies for a commercial real estate location.
• Monitor lobby and entry activity, verify credentials, issue visitor badges or passes, and document arrivals, departures, and/or deliveries in accordance with site requirements.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with building staff, tenants, visitors, and/or emergency personnel as needed.
• Answer questions, provide directions, manage incoming calls or inquiries, and support a professional front desk presence that helps to deter unauthorized access and/or disruptions.
• Complete reports and maintain accurate logs related to incidents, visitor activity, access events, and/or other security-related matters in alignment with Allied Universal and site expectations.

Minimum Requirements:

• CPR and First Aid experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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